Carpet Cleaning Reviews
Great. Nothing short of a miracle. All those impossible stains gone!
Totally eliminated some very tough stains. I paid two professional cleaners before Atlantic Cleaners and they couldn’t remove these dark brown and some red stains in grey carpet. I seriously considered replacing the carpet but three times a charm. Atlantic solved the dilemma with their special formula. Nothing short of a miracle. I will definitely use them again after my next round of tenants move out. It was worth the price although a little high because no one could get rid of those stains except Atlantic Cleaners!
Atlantic cleaned most of the carpets in our home. Bill was punctual, professional, courteous and thorough. He was careful to outline the detail of the job to be performed beforehand and was clear about the costs to do the job. Also provided advice on area rugs, cleaning intervals and on one carpet requiring replacement, not cleaning. No bad surprises.
Bill was the ultimate professional from the 1st phone contact till the job was done. He explained everything he could/would do and was honest about problem areas that might not get as clean. He measured the areas to be cleaned (no moving furniture) and carefully explained 3 different pricing options. With 2 dogs (and their “accidents”) I was totally amazed with the quality of work! He was respectful of my furniture and went above & beyond in some areas. I would absolutely recommend this company! Very very happy from start to finish. You won’t go wrong with Bill!
It has been a while since I had my carpets professionally cleaned.
My memory of the process was two seedy guys come to your home, crank up a truck vacuum and have at it; the entire house done in an hour and a half.
Atlantic is quite different. Bill came in and we sat down to discuss what my goals were for the cleaning. He carefully measured the exposed areas and formulated a plan. It would require deep suction vacuuming, followed by spot treatment and then the steam vacuum. It took most of the day to get the job done because he is a perfectionist who takes great pride in his work.
I have two dogs, so there was a lot of work to do. I am very pleased and would never have found Bill without Angie?s list. Worth every penny. PS: He a ?GREEN? company so no bad chemicals to worry about.
Bill came and meticulously cleaned 24 carpeted stairs, three landings/hallways, great room, master BR and two regular bedrooms. Then he thoroughy shampooed two love seats that hadn’t been cleaned since I got them.
Very well, this was the second time we used Atlantic Cleaners. Removed 99% of the tough spots – took extra effort to remove as much as possible for the tough stains the kids has made in their rooms. Bill was prompt in returning our call for service, thoroughly explained all options, provided a timely estimate and was on time to start the job, very courteous and thorough, cleaned up completely after the job. We were very satisfied with the results. Price was a little more than we hoped for and we were able to get a credit for going through Angie’s List, but we got great value for the cost.
Excellent, job was done well.
Bill was very responsive. Quickly set up an appointment & showed up on time. Carpets came out good. He was able to get out some old stains. Overall very happy with the job he did.
Cleaned carpets and got a difficult stain out of one of them!
Bill is totally professional. Arrives on time, very polite and respectful – is totally committed to getting your carpets clean and keeping them way! Love the shoe covers, even left some for me to use whilst the carpets are drying! Very reasonably priced.
Very satisfied. Bill the owner is very personable and professional and does a nice job. Will use him again and will recommend him.
Bill did a great job! He spent about 2 hours cleaning the living room and hallway. He was very professional and polite. The carpet is about 7 years old and had a lot of wear and tear on it. there were various stains on it and we had an older dog that had some accidents on it so we weren’t expecting any miracles, but we have to say that the carpet looks about as close to new as possible. We have had the carpet cleaned before by various cheaper companies but none of them came close to the job that Bill did. There even seems to be more give to the carpet, like the padding somehow came back to life. There were actually a few spots we noticed after he left and we called Bill and he came back the next day and took care of them. Very satisfied with his services and we highly recommend him.
Bill did a great job of spot-cleaning and cleaning our carpet in our condo. After using Stanley Steemer in Nov of 2014, our carpets got stained really quickly. We believe that the Stanley Steemer crew did not wash well and dirt rose up.
Bill was great to work with, answering all of our questions. He arrived early and spent about 4 hours cleaning. He was even kind enough to experiment on the types of stains and was able to get them all out, something we had given up on!
We have scheduled another appointment for December.
We are very pleased!
My experience with Bill was a very professional and pleasant one right from my first inquiry. I recently painted and purchased some additions for my bedroom with the intention of possibly purchasing new carpeting! I needed some guidance and a professional opinion since I was over budget and was considering keeping my cost down by having the carpeting cleaned instead. He was able to stop by and take a look at the carpet and gave me an honest opinion of what I could expect from the outcome and how much he could improve the existing condition of the carpeting. His assessment was spot on and I am happy with the results!!.
Bill is the best. He was extremely professional, listened to my concerns and helped us do the job that needed to be done. I would highly recommend Bill to clean your home. It is hard to find honest sincere people but Bill is one of them!! Great job.
The incident occurred on a Wednesday and by the following Wednesday–through the weekend–everything was completely restored. We had guests arriving Thursday night, and they could not tell that anything had happened in that room (except maybe for the light smell of fresh paint). Regarding the details of the remediation: The carpet, padding and wood slats that secure the carpeting were exposed and hot air was pumped into the effected areas to dry them. The carpeting is on the high-end, and we were glad it did not need to be replaced. An industrial humidifier was installed. The carpeting was stretched back, re-secured and cleaned. The wallboard was removed, along with the molding, then replaced, spackled and repainted. We knew restoration to a “like brand new” condition was unrealistic, and Atlantic Cleaners had informed us of this. But we are very happy with the “close enough” results.
Remediated water damaged in the room below the kitchen when the kitchen sink had accidentally been left stopped up with running water for a couple of hours. The effected areas were the wall-to-wall carpeting and the wall. (Remediation for the kitchen counter and cabinetry is going to be through a specialist recommended by Atlantic Cleaners, and this work has not started yet and is not part of this review.)
Bill was very responsive from the first day we contacted him. He responded promptly to any email inquiries we made of him. He was also extremely good with follow up, including wanting to learn specifically what we needed done and also requesting photos of small stained areas so that he could plan in advance as to what he might do to remove any staining. He showed up when he said he would and went right to work and really seemed to care about the job he was doing and its results. We’d recommend him in a heartbeat.